- ESA letters
- PSD letters
- Clinical evaluations
Andrew Patel, MD
Reviews each evaluation and issues HealifyNow's emotional support animal and psychiatric service dog letters.
Connect with licensed professionals for individualized emotional health evaluations. 100% certified ESA letters, compliant with Texas state laws, issued within 10 minutes of therapist approval.
Our step-by-step video covers who qualifies in Texas, how the online evaluation with a licensed clinician works, and what to do with your letter afterwards.
Law check · updated November 12, 2026
General information, not legal advice. Letters are issued only if a licensed clinician decides you qualify. See our disclaimer and editorial policy.
Texas has a long-standing assistance animal chapter in its Human Resources Code, but that chapter is about trained dogs. For an emotional support animal in a Houston apartment or a San Antonio rental house, the state has no ESA-documentation statute of its own, so the request rests on fair housing law and on how clearly it is made.
We did not find a Texas statute that sets conditions on ESA letters, such as a waiting period, a required length of treatment relationship, or a presumption against online documentation. Some neighboring states have passed laws of that kind. Texas has not, which means the question a landlord asks is the general fair housing one: does the tenant have a disability, and is the animal needed because of it.
What Texas does have is Chapter 121 of the Human Resources Code. Section 121.002 defines an assistance animal or service animal as a canine specially trained or equipped to help a person with a disability. An untrained emotional support animal does not fit that definition, so the chapter's protections generally do not reach it.
The same point applies to money. Section 121.003 says a person with a service animal may not be charged extra compensation or required to pay a deposit for the animal in housing, though the tenant is liable for damage beyond normal wear and tear. That rule is written for trained canines. For an ESA, no Texas statute we found bars pet rent or a pet deposit, and after HUD rescinded its earlier guidance the answer generally depends on the facts of the request.
Texas penalizes misrepresentation of service animals only. Under section 121.006, knowingly representing that an animal is an assistance or service animal when it is not specially trained is a misdemeanor, punishable by a fine of up to $1,000 and 30 hours of community service. Describing an ESA accurately, as an emotional support animal and not a service dog, avoids that problem.
HUD's May 22, 2026 memo said the agency will act only on complaints involving individually trained animals. The Fair Housing Act was not changed, and tenants may still ask for an accommodation. In Texas an ESA letter supports that request without guaranteeing that a landlord will approve it.
Texas Workforce Commission, Civil Rights Division. The Civil Rights Division of the Texas Workforce Commission takes housing discrimination complaints for the state. A complaint may be filed up to one year after the alleged violation, by mail, email, fax, hand delivery to the Austin office, or the commission's online system. It should give your details, the respondent's name and address, the property involved, a short description, and the dates.
Texas places no statutory limit on the size of a security deposit, so pet deposits and monthly pet rent are set by the lease. That is why the fee question matters so much to renters in Dallas, Austin and Houston: without a state cap, a waiver has to come from an accommodation, not from a deposit statute.
Texas is also unusual in how many places take fair housing complaints. Besides the Texas Workforce Commission, the state housing agency lists local fair housing offices in Austin, Corpus Christi, Dallas, Fort Worth and Garland, and HUD's regional fair housing office is in Fort Worth. A renter in one of those cities may have a local option as well as the state one.
Checked . General information, not legal or medical advice. How we research
Simple, fast, and 100% compliant with Texas law. Most members complete the entire process in under 30 minutes.
Choose a time that works. We connect you with a licensed therapist typically within 2 business days.
Meet with your therapist over secure video or phone. Real clinical assessment of your emotional and mental well-being — not a checklist.
If clinically appropriate, your therapist issues an ESA letter based on Texas state and federal FHA requirements. No rubber-stamping.
Once approved, your ESA letter is delivered within 10 minutes via secure email. Print-ready PDF plus signed digital copy.
ESA registries and "certifications" don't create legal rights. Your ESA does not become "real" because of a vest, ID card, or online registry. Only a letter from a licensed mental health professional creates the legal accommodation right. HealifyNow's process is designed around this reality.
Transparent pricing. No hidden fees. Free to book — you only pay after the therapist approves your letter.
Emotional support animal · up to 2 pets
Emotional support animal · 3 or more pets
Psychiatric service dog · up to 2 dogs
Psychiatric service dog · up to 3 dogs
Through our secure telehealth platform, we provide ESA and PSD evaluations to residents throughout Texas — every county, every ZIP code.
Rental restrictions and pet fees are common in Houston. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in San Antonio. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in Dallas. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in Austin. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in Fort Worth. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in El Paso. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
After your evaluation, your letter is reviewed and signed by one of our letter clinicians.
Reviews each evaluation and issues HealifyNow's emotional support animal and psychiatric service dog letters.
Conducts mental health evaluations and issues HealifyNow's emotional support animal and psychiatric service dog letters.
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City guides for renters and homeowners across Texas.
Not one that regulates ESA letters. Chapter 121 of the Human Resources Code covers assistance animals, defined as specially trained canines, and we found no separate Texas statute on ESA documentation. ESA housing requests in Texas are handled under fair housing law.
Section 121.003 bars a deposit or extra charge for a service animal, but that section applies to trained canines. For an untrained emotional support animal there is no clear state rule, and since HUD withdrew its guidance the outcome generally depends on the facts. You may still ask for the fee to be waived as part of your accommodation request.
It can be. Section 121.006 makes it a misdemeanor to knowingly represent that an animal is an assistance or service animal when it is not specially trained, with a fine of up to $1,000 and 30 hours of community service. An ESA letter should describe the animal as an emotional support animal.
The Texas Workforce Commission's Civil Rights Division accepts complaints for one year after the alleged violation, and the state advises filing as soon as possible. Keep in mind that HUD now acts only on complaints about individually trained animals.
We found no Texas statute that imposes one. The letter should still reflect a real evaluation by a licensed clinician, and a landlord may consider whether it reliably shows a disability-related need.
$129 for a letter covering up to two pets, or $199 for three or more. Booking is free and you pay only if the clinician approves your letter.
You book a phone or video visit, answer a short intake, and speak with a licensed clinician about your mental health and how your animal helps. The clinician decides whether an ESA letter is appropriate.
You aren't charged. The clinician will explain the decision and you can ask about other options.
Licensed clinicians. Letters arrive about 10 minutes after the therapist approves. If you believe an emotional support animal may be appropriate for your situation, start your professional evaluation today.