- ESA letters
- PSD letters
- Clinical evaluations
Andrew Patel, MD
Reviews each evaluation and issues HealifyNow's emotional support animal and psychiatric service dog letters.
Connect with licensed professionals for individualized emotional health evaluations. 100% certified ESA letters, compliant with New York state laws, issued within 10 minutes of therapist approval.
Our step-by-step video covers who qualifies in New York, how the online evaluation with a licensed clinician works, and what to do with your letter afterwards.
Law check · updated November 12, 2026
General information, not legal advice. Letters are issued only if a licensed clinician decides you qualify. See our disclaimer and editorial policy.
New York's Human Rights Law mentions animals directly: it lists the use of an animal to alleviate symptoms or effects of a disability as a reasonable accommodation in housing. For renters from Brooklyn to Buffalo, that state-law wording is the anchor for an ESA request, and a clinician's letter is how the need is usually documented.
New York has no ESA-documentation statute of its own. Nothing in state law sets a waiting period for an ESA letter or creates an ESA-specific fraud penalty; the state's misrepresentation rules are aimed at service dog tags. What New York does have is Executive Law 296(18), part of the Human Rights Law, which requires reasonable accommodations in housing rules and policies, including the use of an animal as a reasonable accommodation to alleviate symptoms or effects of a disability.
State housing officials have spelled out how they read that. Guidance from the Fair and Equitable Housing Office at New York State Homes and Community Renewal describes both service animals and emotional support animals as assistance animals, says an assistance animal is not a pet, and says a request may not be unreasonably denied or delayed. The same guidance says a request may not be conditioned on payment of a fee or deposit or other terms applied to residents with pets.
That is the practical difference from the federal picture. Since May 22, 2026, HUD pursues only complaints about individually trained animals, though the Fair Housing Act was not changed. New York's statute and its own enforcement agency operate separately, so state law now matters more for an untrained ESA in an Albany or Rochester apartment.
None of this makes approval automatic. A housing provider may generally ask for reliable documentation where the disability or the need is not apparent, and tenants remain responsible for damage an animal causes.
On fraud, Agriculture and Markets Law 118 makes it a violation to knowingly put a false or improper identification tag on a dog, including the special tags for guide, service or hearing dogs, with fines of not less than $25.
New York State Division of Human Rights. The Division enforces the Human Rights Law, including in housing. For discrimination occurring on or after February 15, 2024, it says a report must be filed within three years of the most recent incident. Reports can be made by calling (844) 697-3471 or through an online form.
The New York Attorney General's tenant guidance states that a security deposit is limited to no more than one month's rent, and that a landlord cannot demand both last month's rent and a deposit. An added pet deposit on top of a full month's security is therefore worth raising with the landlord, whatever the animal's status.
The three-year filing window replaced a one-year limit for most claims. Even so, the Division notes that investigations take at least several months, so a tenant in Yonkers or Syracuse facing a lease deadline should put a request and any denial in writing early.
Checked . General information, not legal or medical advice. How we research
Simple, fast, and 100% compliant with New York law. Most members complete the entire process in under 30 minutes.
Choose a time that works. We connect you with a licensed therapist typically within 2 business days.
Meet with your therapist over secure video or phone. Real clinical assessment of your emotional and mental well-being — not a checklist.
If clinically appropriate, your therapist issues an ESA letter based on New York state and federal FHA requirements. No rubber-stamping.
Once approved, your ESA letter is delivered within 10 minutes via secure email. Print-ready PDF plus signed digital copy.
ESA registries and "certifications" don't create legal rights. Your ESA does not become "real" because of a vest, ID card, or online registry. Only a letter from a licensed mental health professional creates the legal accommodation right. HealifyNow's process is designed around this reality.
Transparent pricing. No hidden fees. Free to book — you only pay after the therapist approves your letter.
Emotional support animal · up to 2 pets
Emotional support animal · 3 or more pets
Psychiatric service dog · up to 2 dogs
Psychiatric service dog · up to 3 dogs
Through our secure telehealth platform, we provide ESA and PSD evaluations to residents throughout New York — every county, every ZIP code.
Rental restrictions and pet fees are common in New York City. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in Buffalo. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in Rochester. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in Yonkers. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in Syracuse. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
Rental restrictions and pet fees are common in Albany. A HealifyNow ESA letter helps you request housing accommodation under the Fair Housing Act — statewide, licensed clinicians.
After your evaluation, your letter is reviewed and signed by one of our letter clinicians.
Reviews each evaluation and issues HealifyNow's emotional support animal and psychiatric service dog letters.
Conducts mental health evaluations and issues HealifyNow's emotional support animal and psychiatric service dog letters.
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City guides for renters and homeowners across New York.
Executive Law 296(18) refers to the use of an animal as a reasonable accommodation to alleviate symptoms or effects of a disability. State housing guidance from Homes and Community Renewal treats emotional support animals as assistance animals under that provision.
State housing guidance says an assistance animal request may not be conditioned on payment of a fee or deposit applied to residents with pets. Outcomes still depend on the facts, and you are responsible for any damage.
For acts on or after February 15, 2024, the Division of Human Rights says a report must be filed within three years of the most recent incident. You can call (844) 697-3471 or use its online form.
No. New York has no statute of that kind. The letter should still come from a licensed clinician who has evaluated you, which HealifyNow arranges by phone or video for $129, charged only if you are approved.
Yes. Agriculture and Markets Law 118 makes knowingly using a false or improper identification tag, including a service dog tag, a violation with a fine of at least $25, rising for repeat violations.
$129 for a letter covering up to two pets, or $199 for three or more. Booking is free and you pay only if the clinician approves your letter.
You book a phone or video visit, answer a short intake, and speak with a licensed clinician about your mental health and how your animal helps. The clinician decides whether an ESA letter is appropriate.
You aren't charged. The clinician will explain the decision and you can ask about other options.
Licensed clinicians. Letters arrive about 10 minutes after the therapist approves. If you believe an emotional support animal may be appropriate for your situation, start your professional evaluation today.